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Acquisitions>> EDI Procedures>
Monograph Receiving Unit Guidelines
Returning EDI Materials
Damaged (DAM) and Defective (DEF)
- Prepare appropriate letter. Cite the order number. If it was supplied on approval, cite the approval order number on the letter as follows: "Our order #: <Approval order#>". Fill in description of reason for return. Also add note to INSTRUCTIONS field:
"BOOK WAS SUPPLIED ON APPROVAL. PLEASE CITE ORDER # <Approval order #> WHEN RESUPPLYING."
On the order record:
- Change Date Received and Date Loaded to NEVER.
- Add REMIND claim segment set for 2 months from today.
On the bibliographic record:
- Click on the call segment for the book you are returning and create a zero copy call segment (Create Item Call, fill in correct Library, Call # = AUTO, Copy = NO, Class scheme = LC, <enter>)
- Change the current location of the item you are returning to WITHDRAWN and request deletion of this call segment.
- Link the new zero copy call segment to the order.
Offline:
- Neatly line out item on invoice, write the Unicorn order # (if book was supplied on approval) and indicate def, or dam next to line. Payments will delete the EDI invoice line.
- Put the book with the letter and a mailing label in the returns box.
Last modified:
March 22, 2007 |
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